Here’s what those who’ve worked with us have to say about our services.
True North's customer service was excellent. I received a quick call back to my inquiry for annual cleaning & preventive maintenance (PM) on our oil burner. We switched to using Maine Standard BioFuel a few years back and they recommend True North for PM services. I got a prompt appointment and the technician was a pleasure to work with. He gave me excellent feedback on the condition of our boiler with clear communication. He said he'd like to earn our return business and would appreciate if we recommend them to our friends who also heat with BioFuel. He wore a mask, per COVID-19 requirements. I'd recommend them to our friends and also switching to BioFuel, as our boiler is running cleaner and more efficiently as a result.
My Viessmann heating system stopped working leaving my home with no heat or hot water during the pandemic. I tried troubleshooting the error code only to realize my system's control unit had gone bad. I called up Lee at True North Energy and he was a pleasure to work with. He was very prompt with clear communication and he was able to troubleshoot and repair my unit all in the same day. I'm very happy with his services. He also wore a facemask the whole time we were in the same space which was greatly appreciated. FIVE STARS - Would recommend and do business with him again.
I'm a recent customer of reVision Heat and now have a Kedel wood pellet boiler, an air source hot water heat pump, and new dense packed cellulose insulation. reVision worked through exactly what was best for our house and ensured that everything went smoothly. We are well on our way to getting off oil and saving money in the process. Can't beat it!
Heat pump shut off during the night with an error code. I gave them a call and they walked me through some basic troubleshooting and got more information from a tech in the field about my error code. All in all, one call to them, got a quick call back with more information and I was able to get the issue resolved inside half an hour. Very pleased!
The Right Solution
for Each Customer
Providing Maine with Biomass, Heat Pump, & Gas Systems
Free EstimateThe Right Solution
for Each Customer
Providing Maine with Biomass, Heat Pump, & Gas Systems
Free Estimate